Shipping Policy

Shipping Policy

At Chinabajar.com, we provide domestic and international shipping services for products sourced through our import and export operations. This Shipping Policy outlines the terms related to order processing, shipment, delivery timelines, and logistics responsibilities.

By placing an order with Chinabajar.com, you agree to the terms described below.

1. Order Processing Time

1. Orders are processed within 1–5 business days after payment confirmation unless otherwise specified.
2. Bulk, customized, or import orders may require additional processing or production time.
3. Customers will be informed of any delays due to supplier or logistics constraints.

2. Shipping Coverage

We ship products:

1. Across India through domestic courier partners
2. Internationally through logistics and freight partners (where applicable)

Shipping availability depends on product type, regulations, and destination country.

3. Delivery Time Estimates

Delivery timelines vary depending on location and shipping method:

Domestic Shipping (India)

1. Metro Cities: 3–7 business days
2. Non-Metro Cities: 5–10 business days
3. Remote Areas: 7–12 business days

International Shipping

1. Express Shipping: 5–10 business days
2. Standard Shipping: 7–21 business days
3. Freight / Bulk Shipping: Depends on destination and shipping mode

Delivery times are estimates and not guaranteed.

4. Shipping Charges

Shipping costs are calculated based on:

1. Product weight and dimensions
2. Shipping method
3. Delivery location
4. Customs or logistics requirements

Shipping charges will be displayed during checkout or included in the quotation.

Additional logistics fees may apply for bulk or freight shipments.

5. Customs Duties & Import Taxes

For international shipments:

1. Import duties, customs fees, VAT, GST, or local taxes are the responsibility of the buyer.
2. Customers must comply with their country’s import regulations.
3. Chinabajar.com is not responsible for customs delays, seizures, or additional charges imposed by authorities.

Failure to clear customs does not qualify for a refund unless agreed otherwise.

6. Shipment Tracking

Once your order is dispatched:

1. Tracking details will be provided via email, SMS, or communication channel.
2. Tracking availability depends on the courier or freight provider.

Customers should monitor shipment status using the provided tracking information.

7. Delivery & Risk Transfer

Risk of loss or damage transfers to the customer once the shipment is handed over to the logistics provider or carrier unless otherwise agreed in writing.

Customers are responsible for inspecting the package upon delivery.

8. Damaged, Lost, or Incorrect Shipments

If you receive:

1. Damaged goods
2. Missing items
3. Incorrect products

You must notify us within 48 hours of delivery with photo or video proof.

We will investigate and provide replacement or resolution according to our Refund & Return Policy.

9. Delivery Failures

Delivery may fail due to:

1. Incorrect address provided
2. Customer unavailable
3. Customs clearance issues
4. Unreachable contact number

Re-shipping charges may apply for returned shipments.

10. Bulk & Freight Shipments

For wholesale, bulk, or freight orders:

1. Delivery timelines depend on production and shipping schedules.
2. Shipping methods may include air freight, sea freight, or land transport.
3. Additional documentation may be required for customs clearance.

Terms for bulk shipments may be defined in the quotation or agreement.

11. Delays Beyond Our Control

We are not responsible for delays caused by:

1. Customs inspections
2. Government regulations
3. Natural disasters
4. Political disruptions
5. Logistics provider issues
6. Transportation strikes
7. Pandemic or global supply chain disruptions

12. Cash on Delivery (COD)

Cash on Delivery may be available only for selected domestic orders within India.

We reserve the right to:

1. Restrict COD for high-value orders
2. Request prepaid payment
3. Cancel suspicious COD orders

COD is generally not available for international shipments or bulk orders.

13. Compliance With Laws

Customers are responsible for ensuring that ordered products comply with:

1. Local import regulations
2. Product usage laws
3. Safety standards in their country

We are not liable for regulatory restrictions imposed by authorities.

14. Policy Updates

Chinabajar.com reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with the revised date.

15. Contact Information

For shipping or logistics inquiries:

📧 Email: support@chinabajar.com

🌐 Website: https://chinabajar.com